Effective Date : 21 Dec 2022
Version : 2.1

This official website is established by Canungra Estate (hereinafter referred to as the “Company”, “we” or “Website”) via the use of the Rezio system (hereinafter referred to as the “Rezio”). We care about privacy issues and are committed to complying with applicable privacy protection laws. In this regard, we have published this privacy policy (hereinafter referred to as this “Policy”) in order to describe our policies and procedures about how we collect, process, use and disclose your personal data that we collect during your use of this Website, and inform you  of the privacy protection you are entitled to according to the laws.
By using this Website, you agree that we may collect, process, and use your personal data in accordance with this Policy. In the event that you use the Rezio Service as a representative or liaison person for a company, you agree that we may collect, process, and use such personal data as you may provide to us on behalf of your company in accordance with this Policy. By using the Website, you agree to be bound by this Policy.
1. Personal Data That We Collect and Methods of Collection
  1.1 When you use the Website, we may collect, process and use the following personal data relating to you:
    (a) In order to provide you with the services in connection with Website in a holistic manner, during your registration for Website membership or when you otherwise utilize the Website, we will request you to provide personal information, including but not limited to your name, date of birth, nationality, ID card number, phone number, email, credit card information, etc.; if you are a company, we may request for information, including but not limited to the name of your company, the location of your company, tax ID number, telephone, email, credit card information and other necessary information of the primary contact person of your company.
    (b) During your use of the Website, we may request you to submit other information or documents necessary for you to use the Website.
  1.2 If you do not provide the information set out in Section 1.1 of this Policy, you may not be able to register as a Website member, use the Website, or utilize the Website in a complete or holistic manner.

2. Purposes of Collecting Personal Data
We collect your data for the following purposes:
  (a) To provide you with better Website functionality and experience, and to allow us to manage and  differentiate between Website member accounts in a more effective manner.
  (b) To verify and process credit card information or other valid payment methods that you may provide.
  (c) To operate and improve Website’s services and marketing.
  (d) To analyze user behavior regarding the use of Website in order for us to better understand user requirements, and to potentially improve on our services.
  (e) To ensure that the Website is operational and secure, including monitoring and investigating suspicious, fraudulent or illegal activities, as well as identifying violations of our Terms of Use.
  (f) To respond to your inquiries and questions, and to provide customer service.
  (g) As necessary or advisable for legal reasons, including without limitation under applicable laws, regulations, legal process, responding to requests from governmental authorities, or enforcing such terms and conditions that may be applicable to your use of Website.

3. Safeguards
  3.1 We have taken reasonable and appropriate security measures to protect your personal information from loss, theft and unauthorized access, use and modification. Unfortunately, no safeguard or security system is 100% secure, we cannot represent or warrant the security of all information you provide. Unless we deliberately disclose your personal information contrary to this Policy, we are not liable to you.
  3.2 You agree that we may contact you electronically regarding the privacy and security of your personal data and the management of your use of our services. If we uncover any security system breach, we may notify you by posting a notice on the Website or by sending an email.

4. Cookies and Other Tracking Technologies
  4.1 When you visit the Website, we may use “cookies” and other tracking technologies, including but not limited to web beacons, to automatically collect information about your activities during the use of our services. We may automatically collect information, including but not limited to the IP address when you visit, the time you spend on the Website, the type of web browser, languages, user preferences or the clicking records etc.
  4.2 If you do not want to accept the use of cookies, you may disable cookies in your browser security settings, provided that some functions of the Website may not function properly.

5. Your Information and Rights
  5.1 In accordance with applicable law, you may write to us to inquire, review or request for a copy of your personal data, provided that we may charge you necessary fees as the case may be. As necessary or advisable for legal reasons, including without limitation under applicable laws, regulations, legal process, responding to requests from governmental authorities, or enforcing such terms and conditions that may be applicable to your use of Website.
  5.2 It is your duty to verify and ensure that any information that you submit to us is true, complete, and accurate. In the event that there is any change in such information, it is your responsibility to provide us with an update without delay. If your personal data is incorrect, you may supplement or correct your personal data in your Website member account. Under certain circumstances, you may apply to us to request that we stop collecting, processing or using your personal data or that we delete your personal data. After receipt of your request, we will evaluate your request and determine, based on applicable laws and regulations, if we are required to oblige to such request.
  5.3 We respect your right to request that we stop the collection, processing or use of your personal data or to request for the deletion of your personal data. In some cases, such as where such information is necessary in order to provide you with Website services, such a request may result in us having to terminate your access to our services.
  5.4 When you submit any of the above applications, please contact us via the email address provided in Section 12 of this Policy. We will evaluate your request after receiving your application.

6. Disclosure of Information
  6.1 Unless otherwise set out in this Policy, we will not disclose your personal data to any third party without your prior consent. In order to provide you with Website services, we will disclose your personal data to the following third parties within the scope of the purpose of collecting data provided in Section 2 of this Policy:
    (a) The Rezio system provider (Kkday.com International Company Limited (Taiwan))
    (b) Our service providers.
    (c) Banks offering credit card services we cooperate with.
    (d) Our professional consultants in finance, accounting, law and insurance.
  6.2 If we need to protect our legal rights or as required by law, we will also disclose your personal data to our professional advisors, administrative or judicial authorities or other participants in judicial proceedings.

7. Other Third-Party Websites or Services
The Website may contain links to other third-party websites or services that are not operated by us. While we may display such links, this does not mean that we endorse, authorize or represent such third-party websites or services to be offered by our affiliates, or that we endorse the privacy protection policy of such third-party websites or services. We do not have control over such third-party websites or services. Such third-party websites or services, including their content or privacy protection policy, are not part of the Website and we disclaim all liability for the practices, policies, and security measures implemented on these third-party websites or services. In each instance when you decide to click-through any such links to third-party websites or services, it is your responsibility to read their respective privacy notices and satisfy yourself as to their privacy practices before submitting any information to them.

8. Privacy of Children
Children are not eligible to receive Website services, and we do not collect personal data of children. Please ensure that you have attained the applicable age of majority (depending on the jurisdiction in which you reside, and in no case below the age of 18 years old) prior to using the Website. Those who are under the age of majority (depending on the jurisdiction in which you reside, and in no case below the age of 18 years old) may use our services only with the company, supervision and consent of their parents or legal guardians.

9. International Transfers
We will transmit your personal data to service providers located in other countries and regions according to the products that you have ordered. The personal data protection laws of the service provider, that is, the data recipient, may be different from the laws of your location, but we will use our reasonable effort to take reasonable measures so that your personal data is effectively and safely maintained.

10. Personal Data Use and Retention Period
We will continue to use your personal data as long as the collection purpose of this Policy continues to exist. After the purpose of collection has been fulfilled, unless otherwise stipulated or permitted by law, we will no longer retain the information you have left in a way that can identify you.

11. Amendments to this Policy
We may amend this Policy at any time. The amended Privacy Policy will be published on the Website. Please check the latest version of this Policy from time to time, and each time you use the Website.

11. Governing Law
This Policy is governed by the laws of Australia. If any controversy or dispute arises, in connection with this Policy, such controversy or dispute shall be submitted to the courts of the Australia.

12. Contact Us
If you have any questions about this Policy, please contact us via our email. Our email is bookings@canungraestate.com